Delete your account

This page explains how to delete your Alien AI account (app id id.alienai) and the data tied to it.

How to request deletion

1. Send an email to support@alienai.id from the address on your account (or tell us the sign-in method and the name shown in the app).
2. Use the subject Delete my Alien AI account.
3. We reply to confirm it is you, then start the deletion. You can cancel any time before it completes by replying to that email.

What is deleted

• Your profile, sign-in methods and devices.
• Your chats, messages, bots, memory and files you uploaded.
• Notification tokens and connected channels.

What we may keep

• Payment and invoice records, for as long as tax or accounting law requires.
• Security and abuse logs, in a form that does not show message content, for a limited time.

How long it takes

Sign-in is disabled once we confirm your request. The data is removed within 30 days; backups expire on their normal cycle after that.

Read the Privacy Policy and the Terms of Service.